All systems operational

Refreshed

Document360 Status Page

This is our public status report on our services. If there is an incident/downtime, we will update this page.

Monitors

Application Portal (portal.document360.io)

Operational

Uptime 243 days 23 hours 5 minutes 55 seconds

Dec 09, 2018
Uptime 100.000 %
Dec 10, 2018
Uptime 100.000 %
Dec 11, 2018
Uptime 100.000 %
Dec 12, 2018
Uptime 100.000 %
Dec 13, 2018
Uptime 100.000 %
Dec 14, 2018
Uptime 100.000 %
Dec 15, 2018
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

Knowledge Base ( *.document360.io )

Operational

Uptime 72 days 17 hours 48 minutes 45 seconds

Dec 09, 2018
Uptime 100.000 %
Dec 10, 2018
Uptime 100.000 %
Dec 11, 2018
Uptime 100.000 %
Dec 12, 2018
Uptime 100.000 %
Dec 13, 2018
Uptime 100.000 %
Dec 14, 2018
Uptime 100.000 %
Dec 15, 2018
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

User Authentication (secure.document360.io)

Operational

Uptime 16 days 10 hours 8 minutes 43 seconds

Dec 09, 2018
Uptime 100.000 %
Dec 10, 2018
Uptime 100.000 %
Dec 11, 2018
Uptime 100.000 %
Dec 12, 2018
Uptime 100.000 %
Dec 13, 2018
Uptime 100.000 %
Dec 14, 2018
Uptime 100.000 %
Dec 15, 2018
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

Incidents

Login page issue

Auth0 has confirmed that the issue they were facing was resolved.

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  • We are facing issue with our login page due to an outage in our authentication service provider Auth0. We are following up with them to get the issue resolved at the earliest.

    Link to the incident. https://status.auth0.com/incidents/rjhcwj1d2r61

Down time in knowledge base due to change in license policy

Issue was identified and resolved immediately.

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  • Certain customers faced down time in knowledge base due to change in license policy.

Search Issue

Identified the root cause and the issue is resolved.

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  • We are currently experiencing some issue with our backend related to search, the team is currently working on it.