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Document360 Status Page

This is our public status report on our services. If there is an incident/downtime, we will update this page.

Uptime 429 days 17 hours 38 minutes 35 seconds

Uptime over the past 7 days100 % uptime

Uptime 82 days 21 hours 22 minutes 37 seconds

Started: Mar 28, 2019 | 01:17 GMT+00:00
Ended: Mar 28, 2019 | 01:22 GMT+00:00
Length: 4 minutes 52 seconds

Uptime over the past 7 days100 % uptime

Uptime 123 days 18 hours 1 minute 11 seconds

Started: Feb 15, 2019 | 01:52 GMT+00:00
Ended: Feb 15, 2019 | 04:43 GMT+00:00
Length: 2 hours 50 minutes 28 seconds

Started: Nov 28, 2018 | 17:55 GMT+00:00
Ended: Nov 28, 2018 | 18:03 GMT+00:00
Length: 8 minutes 11 seconds

Started: Nov 22, 2018 | 13:51 GMT+00:00
Ended: Nov 22, 2018 | 13:55 GMT+00:00
Length: 4 minutes 20 seconds

Uptime over the past 7 days100 % uptime

Resolved | Nov 28, 2018 | 19:47 GMT+00:00

Auth0 has confirmed that the issue they were facing was resolved.

Open | Nov 28, 2018 | 17:17 GMT+00:00

We are facing issue with our login page due to an outage in our authentication service provider Auth0. We are following up with them to get the issue resolved at the earliest.

Link to the incident. https://status.auth0.com/incidents/rjhcwj1d2r61

Closed | Oct 03, 2018 | 11:30 GMT+01:00

Issue was identified and resolved immediately.

Open | Oct 03, 2018 | 07:00 GMT+01:00

Certain customers faced down time in knowledge base due to change in license policy.

Closed | Jun 27, 2018 | 15:15 GMT+01:00

Identified the root cause and the issue is resolved.

Open | Jun 27, 2018 | 15:15 GMT+01:00

We are currently experiencing some issue with our backend related to search, the team is currently working on it.