All systems operational

Refreshed

Document360 Status Page

This is our public status report on our services. If there is an incident/downtime, we will update this page.

Monitors

Application Portal (portal.document360.io)

Uptime 373 days 14 hours 51 minutes 33 seconds

Operational

Apr 17, 2019
Uptime 100.000 %
Apr 18, 2019
Uptime 100.000 %
Apr 19, 2019
Uptime 100.000 %
Apr 20, 2019
Uptime 100.000 %
Apr 21, 2019
Uptime 100.000 %
Apr 22, 2019
Uptime 100.000 %
Apr 23, 2019
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

Knowledge Base ( *.document360.io )

Uptime 26 days 18 hours 35 minutes 35 seconds

Operational

Apr 17, 2019
Uptime 100.000 %
Apr 18, 2019
Uptime 100.000 %
Apr 19, 2019
Uptime 100.000 %
Apr 20, 2019
Uptime 100.000 %
Apr 21, 2019
Uptime 100.000 %
Apr 22, 2019
Uptime 100.000 %
Apr 23, 2019
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

User Authentication (secure.document360.io)

Uptime 67 days 15 hours 14 minutes 10 seconds

Operational

Apr 17, 2019
Uptime 100.000 %
Apr 18, 2019
Uptime 100.000 %
Apr 19, 2019
Uptime 100.000 %
Apr 20, 2019
Uptime 100.000 %
Apr 21, 2019
Uptime 100.000 %
Apr 22, 2019
Uptime 100.000 %
Apr 23, 2019
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

Incidents

Login page issue

Resolved | Nov 28, 2018 | 19:47 GMT+00:00

Auth0 has confirmed that the issue they were facing was resolved.

+Show history

  • Open | Nov 28, 2018 | 17:17 GMT+00:00

    We are facing issue with our login page due to an outage in our authentication service provider Auth0. We are following up with them to get the issue resolved at the earliest.

    Link to the incident. https://status.auth0.com/incidents/rjhcwj1d2r61

Down time in knowledge base due to change in license policy

Closed | Oct 03, 2018 | 11:30 GMT+01:00

Issue was identified and resolved immediately.

+Show history

  • Open | Oct 03, 2018 | 07:00 GMT+01:00

    Certain customers faced down time in knowledge base due to change in license policy.

Search Issue

Closed | Jun 27, 2018 | 15:15 GMT+01:00

Identified the root cause and the issue is resolved.

+Show history

  • Open | Jun 27, 2018 | 15:15 GMT+01:00

    We are currently experiencing some issue with our backend related to search, the team is currently working on it.